CLIENT & MARKET MANAGER

Headquartered in Lagos, our company is a boutique consulting firm comprising over 40 seasoned professionals with diverse expertise. We provide strategic management consulting services to clients across critical sectors of the economy including Power, Oil & Gas, Financial Services, the Public Sector, and Manufacturing, both in Nigeria and across Africa.

JOB SUMMARY

The Client & Market Manager drives strategic growth by building and nurturing long-term client relationships, identifying high-value market opportunities, and positioning the firm as a trusted advisor. This role combines market intelligence, strategic account management, and business development to support the firm’s expansion and influence across key sectors.

RESPONSIBILITIES:

1. Develop and execute strategic account plans to strengthen relationships with key clients and maximize business impact.
2. Identify emerging market trends, assess competitor activities, and provide actionable insights to inform strategic decisions.
3. Partner with clients to understand their long-term goals, providing tailored solutions that add measurable value.
4. Collaborate with internal teams to design innovative service offerings and proposals aligned with market demands.
5. Drive revenue growth through proactive business development and the acquisition of high-potential clients.
6. Represent the firm in high-level industry forums, conferences, and strategic networking engagements.
7. Provide strategic recommendations to senior leadership on market expansion, client engagement, and competitive positioning.
8. Monitor and evaluate client satisfaction, market penetration, and performance against growth objectives.

REQUIREMENTS

1. Bachelor’s degree in Business, Marketing, Economics, or a related field; Master’s degree preferred.
2. Minimum of 7 years’ experience in strategic client management, business development, or market strategy roles.
3. Proven experience in building and managing C-level client relationships and delivering business growth.
4. Strong understanding of key industry sectors and market dynamics.
5. Track record in translating market intelligence into actionable strategic initiatives.

SKILLS & COMPETENCIES:

1. Strategic thinking and business acumen.
2. High-level relationship management and stakeholder engagement.
3. Market analysis, opportunity identification, and competitive insight.
4. Negotiation, influence, and decision-making at senior levels.
5. Proficiency in CRM tools, business intelligence, and reporting platforms.

KEY PERFORMANCE INDICATORS

1. Strategic client satisfaction and long-term retention.
2. Achievement of revenue and business growth targets.
3. Successful acquisition of high-value and strategic accounts.
4. Market intelligence reports are driving informed leadership decisions.
5. Expansion of the firm’s visibility and influence across target sectors.